Associate Director of Financial Aid

Website Iowa Lakes Community College

Position:                   Associate Director of Financial Aid

Classification:       Professional Support B

Department:            Financial Aid

Report to:                 Director of Financial Aid

General Job Summary:

This is a full-time position located on the Emmetsburg Campus. Primary responsibility is to provide support to students and/or families in obtaining federal financial aid, advise and give guidance for borrowing loans and financial literacy, learn and follow all federal regulations, and administer all Title IV and state grants. Advise students when borrowing/taking out loans. Provide financial literacy for students. Supervise Financial Aid Office Associate.

  % of Time  Constant (67-100%)                                 Essential Duties / Responsibilities1.      Maintain familiarity of federal and state regulations and college policy and procedures in order to administer financial aid in accordance to them.

2.      Support diverse student populations.

3.      Advise students when borrowing/taking out loans.

4.      Provide financial literacy to students.

5.      Help students and/or parents complete the FAFSA.

6.      Assist students and/or parents to complete any verification forms.

7.      Import and review response files from SAIG (Student Aid Internet Gateway) mailbox.

8.      Make updates to Pell Grant and Federal Direct Loans as needed.

9.      Calculate Title IV returns.

10.  Process student/parent Federal Direct Loans.

11.  Set up scholarship/third-party accounts.

12.  Invoice and process third-party payments.

13.  Process employee/dependent tuition reimbursement and make any necessary adjustments.

14.  Adjust student awards to maximize the use of funds for the student.

15.  Award and administer state grants.

16.  Supervise Financial Aid Associate.

Frequent(34-66%)1.      Research and interpret federal and state regulation to ensure compliance.2.      Export certified loans weekly.

3.      Run transmittal process, review, and make necessary corrections.

4.      Export disbursed loan data to COD (Common Origination and Disbursement).

5.      Reconcile COD funding level and notify business office drawdown amounts.

6.      Work with VA (Veterans Administration) Liaison and maintain VA students’ files.

7.      Process and maintain consortium agreements with other colleges.

8.      Maintain third party scholarships and make any needed adjustments.

9.      Reconcile federal, state, and third-party grants/scholarships with COD, State of Iowa, and the General Ledger.

Occasional(10-33%)1.      Manage SAP appeals.2.      Actively participate in college committees.

3.      Attend staff meetings, regional, state, and promotional meetings for continued professional growth.

4.      Perform other duties as assigned by supervisor.

Knowledge, Skills, and abilities:

  1. Knowledge of rules and regulations for federal financial aid.
  2. Ability to assume responsibility; deal effectively with problems, and exercise good judgment when making decisions.
  3. Self-starter and have the ability to function under limited supervision.
  4. Represent the College in a positive manner to the general public, prospective students and their families, visitors, and employees.
  5. Must be enthusiastic and energetic in performance of assigned duties and responsibilities.
  6. Ability to efficiently perform tasks in an environment of frequent interruptions.
  7. Must have the ability to organize, multi-task and communicate effectively.
  8. Ability to access, input, and retrieve information from a computer for word processing, and database information.
  9. Thorough knowledge of office procedures, telephone techniques and office equipment, as well as correct English usage, grammar, punctuation, and arithmetic.
  10. Ability to read and understand written and oral instructions or communications.

Special Demands:

Light to medium work. Exerting up to 50 pounds of force occasionally (10-33%). Stooping, kneeling, crouching, pushing, pulling, and carrying frequently (34-66%). Walking, lifting, grasping and repetitive motion frequently (34-66%). Talking, hearing, and viewing various types of close visual work constantly (67-100%).

Employment with Iowa Lakes Community College is dependent upon successful passage of a criminal background check. Must be legally eligible to work in the United States without employer sponsorship.

The statements contained herein reflect general details as necessary to describe the essential functions, job duties/responsibilities, and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Minimum qualifications:

Bachelor’s Degree required, Master’s Degree in Education or Financial Aid/Student Services area preferred. Community college experience and/or one to two years financial aid/student services or related experience preferred. Must possess excellent people skills and a thorough understanding of Community Colleges and the role they play in the state educational system. Ellucian experience preferred.

Salary: $54,900

Fringe Benefits:

Paid sick leave, vacation, and holidays. Employee health, dental, and vision insurance. Partially funded family insurance available. Employee life and disability insurance. Employee retirement package.

Application Process:

The following items must be included in your application packet before it will be considered a complete application:


  • Employment Application form
  • Applicant Confidential Information form (This data is used to comply with government required affirmative action record keeping only and is not used for applicant screening purposes.)
  • A letter addressing your qualifications for the position
  • A resume
  • A copy of transcripts, with originals due upon hiring

Only complete application packets will be considered for the position vacancy.

Position open until filled. Review of applications will begin June 17, 2024. View application process at Contact Lynn Miller at or 712-362-0409. Iowa Lakes Community College, Human Resources Office, 19 S. 7th St., Estherville, IA 51334.

Non-Discrimination/Equal Opportunity Statement

It is the policy of Iowa Lakes Community College not to discriminate on the basis of race, color, national origin, sex, disability, age (employment), sexual orientation, gender identity, creed, religion and actual or potential parental, family or marital status in its programs, activities, or employment practices as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C §§ 1681 – 1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

If you have questions or complaints related to compliance with this policy, please contact Kathy Muller, Equity & Title IX Coordinator, 19 South 7th Street, Estherville, IA 51334, 712-362-0433,, or the Director of the Office for Civil Rights, U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, phone number 312-730-1560, fax 312-730-1576, TDD 800-877-8339, email

A formal discrimination complaint process is published in the Student Handbook, Employee Handbook, and the Affirmative Action Plan of the College.

To apply for this job please visit